At Movehome, we are committed and we strive to provide a professional service to all our clients. We have a structured complaints procedure in place, so that concerns are dealt with efficiently and quickly.
Kindly please follow this process.
Please note the following:
You will need to submit your complaint to The Property Ombudsman within 12 months of receiving our final viewpoint, including any evidence to support your case. The Property Ombudsman requires that all complaints are addressed through this in house complaints procedure, before being submitted for an independent review.